Refund & Cancellation Policy

We want you to be satisfied with your purchase from Technoware, operated by Techware Technologies FZ-LLC. Because we sell digital products, please read this policy carefully before purchasing.

Returns

We sell digital downloads only. Physical returns do not apply. If a product is defective or not as described, contact us within 7 days for a refund or replacement download as described below.

One-time product purchases

• 7-day refund window: If you are unsatisfied with a digital product, contact us within 7 days of purchase at support@technoware.store.
• Refunds are available if you have not downloaded or accessed the product files, or if the product is materially defective or not as described.
• Once a product has been downloaded and used, refunds are generally not available due to the nature of digital goods.

Subscriptions

• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
• We do not provide partial refunds for unused time in the current billing cycle unless required by law.
• To cancel, use the billing portal linked from your account email or contact support@technoware.store.

How to request a refund

1. Email support@technoware.store with your order email and product name.
2. Explain the reason for your refund request.
3. We will respond within 2 business days. Approved refunds are processed to your original payment method within 5–10 business days.

Chargebacks

Please contact us before initiating a chargeback with your bank. We are happy to resolve issues directly. Unauthorized chargebacks may result in account suspension.

See also our Terms of Service and Contact page.